THE IMPACT OF PROBLEMS IN ENGLISH LANGUAGE LEARNING ON HOSPITALITY EMPLOYMENT: THE CASE OF VAN

Authors

  • Zekeriya Nas Van Yuzuncu Yil University, Türkiye
  • Turgut Ölemez Van Yuzuncu Yil University, Türkiye

Keywords:

Tourism, Organization, Language, Barrier, Van, Second Language

Abstract

This research examines the learning difficulties of English as a second language and the reflections of tourism-related companies on this issue. The problems related to English language teaching are often reflected in organizations operating in the tourism sector. This study focuses on investigating these problems in the context of Van. Using a mixed-method approach, a questionnaire was administered to 114 prospective tourism employees who aim to work in the sector in Van. Additionally, interviews were conducted with the human resources departments of companies operating as employers in the sector. The results indicate that students who choose to study in the field of tourism show low interest and motivation in learning the second language. They tend to prioritize acquiring language skills based on professional experience and obligations rather than during their academic studies.

Author Biographies

Zekeriya Nas, Van Yuzuncu Yil University, Türkiye

Assistant Professor (ORCID:0000-0003-2589-4795)

Turgut Ölemez, Van Yuzuncu Yil University, Türkiye

Assistant Professor

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Published

31.12.2023

Issue

Vol. 9 No. 2 (2023): Sarhad Journal of Management Sciences (SJMS)

Section

Articles

License

Copyright (c) 2023 Zekeriya Nas, Turgut Ölemez

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

All content published in SJMS is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0). Under this license, authors and readers are free to share (copy and redistribute the material in any medium or format) and adapt (remix, transform, and build upon the material for any purpose, even commercially), provided appropriate credit is given to the original author(s) and source publication.