THE IMPACT OF PROBLEMS IN ENGLISH LANGUAGE LEARNING ON HOSPITALITY EMPLOYMENT: THE CASE OF VAN
Keywords:
Tourism, Organization, Language, Barrier, Van, Second LanguageAbstract
This research examines the learning difficulties of English as a second language and the reflections of tourism-related companies on this issue. The problems related to English language teaching are often reflected in organizations operating in the tourism sector. This study focuses on investigating these problems in the context of Van. Using a mixed-method approach, a questionnaire was administered to 114 prospective tourism employees who aim to work in the sector in Van. Additionally, interviews were conducted with the human resources departments of companies operating as employers in the sector. The results indicate that students who choose to study in the field of tourism show low interest and motivation in learning the second language. They tend to prioritize acquiring language skills based on professional experience and obligations rather than during their academic studies.
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