Organizational Commitment & Work Engagement Affected by Knowledge management: Evidence from banking sector of Pakistan

Muhammad Imran Hanif, Noorulain Waheed, Shakeel Ahmad


Current study is intended to explore the influence of knowledge management (KM) on organizational commitment and work engagement of the banking employees. Paper examines the dimensions of knowledge management that can influence the effective elements of employee performance.        Five dimensions of knowledge management practices are bootstrapped on the organizational commitment and work engagement. Data collected form the different banks of Punjab, Pakistan by including 171 usable questionnaires. Data analysis was done with the help of SPSS and smart PLS. Results reveals that knowledge sharing, codification and retention helps in boosting organizational commitment of employees while knowledge creating, retention and sharing has a significant impact on work engagement. Knowledge management construct is not discussed as a complete construct as researchers opt some of its dimensions. Moreover, KM relationship with organizational commitment and work engagement is missing in the past literature. Knowledge creation, retention and sharing has a strong influence on the organizational commitment and work engagement. Managers should implement KM processes to uplift the knowledge of workers but also to boost their commitment and work engagement.


Knowledge Management; Organization Commitment; Work engagement

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Sarhad Journal of Management Sciences by Sarhad University of Science & Information Technology is licensed under a Creative Commons Attribution 4.0 International License.
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