INTERCEDING EFFECT OF ORGANIZATIONAL SUPPORT BETWEEN EMOTIONAL INTELLIGENCE AND JOB SATISFACTION: A CONFIRMATION FROM PRIMARY PUBLIC SCHOOLS OF PUNJAB.

Authors

  • Rao Kashif Ali University of Veterinary and Animal Sciences,Lahore. http://orcid.org/0000-0002-6587-1910
  • Muhammad Ali Hamza UVAS Business School, University of Veterinary and Animal Sciences, Lahore.

DOI:

https://doi.org/10.31529/sjms.2018.4.2.7

Keywords:

Human Resource Development, Education

Abstract

The focus of this empirical study is to examine the interceding effect of Perceived Organizational Support (POS) between Emotional Intelligence (EI) and Job Satisfaction (JS). For this purpose, random data of 300 respondents was collected from primary public schools of four districts of Punjab, Pakistan i.e. Lahore, Sahiwal, Okara and Nankana Sahib through self-administrative questionnaires. The time legged approach is used in collection of data to decrease self-biasness of responses. Sequential Equation modeling is applied to test the effectiveness and fitness of model. The results of the study suggest that job satisfaction is positively affected by emotional intelligence Perceived Organizational Support (POS) also influences the relationship between emotional intelligence and job satisfaction. Practical implications and future directions are also provided.

Key terms: Job Satisfaction, Emotional Intelligence, Perceived Organizational Support

Author Biographies

Rao Kashif Ali, University of Veterinary and Animal Sciences,Lahore.

M.Phill Student at Department of Economics and Business Management, UVAS, Lahore.

Muhammad Ali Hamza, UVAS Business School, University of Veterinary and Animal Sciences, Lahore.

UVAS Business School, UVAS, Lahore.

References

Adu-Gyamfi, L. (2015). Evaluating the impact of outsourcing on organisational profitability. World wide journal of multidisciplinary research and development, 1(3), 23-39.

__________________________________________________________

Afsheen Fatima, R. I. a. A. Z. (2010). Emotional intelligence and job satisfaction: Mediated by transformational leadership. World Applied Sciences Journal, 10(6), 612-620.

__________________________________________________________

Ariffin Ahmad, Z., & Amini Yekta, Z. (2010). Relationship between perceived organizational support, leadership behavior, and job satisfaction: An empirical study in Iran. Intangible Capital, 6(2).

__________________________________________________________

Bar-On, R. (2005). The impact of emotional intelligence on subjective well-being: research article: general. Perspectives in Education, 23(1), 41-62.

_________________________________________________________

Braun, S., Peus, C., Weisweiler, S., & Frey, D. (2013). Transformational leadership, job satisfaction, and team performance: A multilevel mediation model of trust. The Leadership Quarterly, 24(1), 270-283.

_________________________________________________________

Cherniss, C., Goleman, D., Emmerling, R., Cowan, K., & Adler, M. (1998). Bringing emotional intelligence to the workplace. New Brunswick, NJ: Consortium for Research on Emotional Intelligence in Organizations,

Rutgers University.

_________________________________________________________

Cobb, B. (2004). Assessing job satisfaction and emotional intelligence in public school teachers.

__________________________________________________________

Eisenberger, R., Karagonlar, G., Stinglhamber, F., Neves, P., Becker, T. E., Gonzalez-Morales, M. G., & Steiger-Mueller, M. (2010). Leader-member exchange and affective organizational commitment: the contribution of supervisor's organizational embodiment. J Appl Psychol, 95(6), 1085-1103. doi:10.1037/a0020858

__________________________________________________________

Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002). Perceived supervisor support: Contributions to perceived organizational support and employee retention. Journal of Applied Psychology, 87(3), 565-573. doi:10.1037/0021-9010.87.3.565

__________________________________________________________

Haluk Erdem, U. T., Yunus Gokmen, Oguz Tuz. (2017). Perceived Organizational Support Stress Coping Behaviors and Mediating Role of Psychological Capital Special Education and Rehabilitation Centers.pdf. Scientific Annals of Economics and Business, 64, 359-377.

__________________________________________________________

Humaira Latif, & Khan., M. I. M. a. M. I. (2017). Emotional Intelligence and Job Performance of High School Female Teachers. Pakistan Journal of Psychological Research, 32, 333-351.

__________________________________________________________

Huntington, R. E. a. R. (1986). Perceived Organizational Support.pdf. Journal of Applied Psychololgy, 71, 500-507.

__________________________________________________________

Iwanicki, E. F. (1983). Toward understanding and alleviating teacher burnout. Theory into practice, 22(1), 27-32.

__________________________________________________________

Mohammad Hakkak, M. A. H. G., Khaled Nawaser. (2014). The Relationship between Perceived Organizational Support & Job Satisfaction with Organizational Commitment. Entrepreneurship and Innovation Management Journal, 2(3), 194-202.

__________________________________________________________

Palmer, B., Walls, M., Burgess, Z., & Stough, C. (2001). Emotional intelligence and effective leadership. Leadership & Organization Development Journal, 22(1), 5-10. doi:10.1108/01437730110380174

__________________________________________________________

Patra, S. (2004). Role of emotional intelligence in educational management. Journal of Indian Education, 30(1), 98-104.

__________________________________________________________

Robert Eisenberger, J. C., Stephen Armeli and Patrick Lynch. (1997). Perceived Organizational Support Discretionary Treatment, and Job Satisfaction.pdf. Journal of Applied Psychology, 82, 812-820.

__________________________________________________________

Salovey, P., & Mayer, J. D. (1990). Emotional Intelligence. Imagination, Cognition and Personality, 9(3), 185-211. doi:10.2190/dugg-p24e-52wk-6cdg

__________________________________________________________

Shore, L. M., & Shore, T. H. (1995). Perceived organizational support and organizational justice. Organizational politics, justice, and support: Managing the social climate of the workplace, 149-164.

__________________________________________________________

Simin Hosseinian, S.-M. Y., Shaghayegh Zahraie and Ali Fathi-Ashtiani. (2008). EmotionalintelligenceandJobsatisfaction.pdf. Journal of Applied Sciences, 8, 903-906.

__________________________________________________________

Sy, T., Tram, S., & O’Hara, L. A. (2006). Relation of employee and manager emotional intelligence to job satisfaction and performance. Journal of vocational behavior, 68(3), 461-473.

__________________________________________________________

Syed Salim, S. S., Nasir, R., Shah Moham, M. A., & Bazlan Mus, M. (2012). The Role of Emotional Intelligence on Job Satisfaction among -School Teachers. The Social Sciences, 7(1), 125-129. doi:10.3923/sscience.2012.125.129

__________________________________________________________

Vratskikh, I., Masa'deh, R. e., Al-Lozi, M., & Maqableh, M. (2016). The Impact of Emotional Intelligence on Job Performance via the Mediating Role of Job Satisfaction. International Journal of Business and Management, 11(2), 69. doi:10.5539/ijbm.v11n2p69

__________________________________________________________

W, A., H, G., M, H., & A, S. (2017). The Effect of Emotional Intelligence on Employee’s Job Performance: the Moderating Role of Perceived Organizational Support. Journal of Accounting & Marketing, 06(03). doi:10.4172/2168-9601.1000243

Downloads

Published

31.12.2018